Un-learning to move forward – Xero

We recently spotted this great article on the Xero blog that addresses the exact same scenario we work with on a daily basis – migrating from legacy systems to next generation web apps. We’re big fans of Xero here at Activ8 and see them almost as a poster child for well funded, forward thinking web businesses that don’t mess with their vision.

This particular article addresses the scenario where introducing new systems, in this case a web app for accounting, requires as much un-learning of old systems and processes as it does re-learning. And how you can tailor your materials and process to account for the transition.

Xero and Pathways Cloud are both web apps which dramatically rewrite the ground rules and assumptions for software in their respective markets Рand both follow long periods of locally installed software and processes that originated decades ago. These new platforms are built with the future in mind and not constrained unnecessarily by historical process not relevant in the future. And in transition we also try to respect past processes, but not be bound by them as more often than not they are nothing more than habits ripe for improvement.

Good on you Xero. Keep the bright light shining.

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May 28, 2013 Tags: